THE EDI ADVANTAGE
In EDI you will find that we are more than just a manufacturing workcenter, we are dedicated professionals who provide the very best quality service to our customers. Since 1985, EDI has been committed to providing prompt, effective, and efficient services that are distinctively responsive to our customer business needs. We are known for our high quality rating and competitive pricing.
EDI has the reputation for delivering only the highest quality work to all of our customers. Our exceptional products is reflected in our first rate workmanship.
OUR PRINCIPLE
Our business plan is very simple. We have developed a service objective that will enable us to fulfill our professional responsibilities, satisfy our customers' needs, and exceed their expectations. We will execute the service plan that will ensure commitments are met, potential problems anticipated, and surprises avoided by guaranteeing that it be resolved promptly with timely consultation. And to continually broaden and strengthen our relationships with key management personnel we will obtain from the customer, either formally or informally, a regular assessment of our performance.
Our customer success standards, quality control policies and procedures are designed and implemented to assure that we meet our own performance standards and those of our profession.
Director Of Operations
Engineering Design Industries, Inc.
